Contact Us – We're Here to Help!

Have questions about your order, shipping, or collectibles?
Our Pop Mart support team is always happy to assist.

📧 Email Support

For all inquiries, please contact us at:
[email protected]
We typically respond within 24–48 hours on business days.

🚚 Order & Shipping Info

• Standard delivery time: 10–15 business days

• Free shipping on orders over $50

• Secure payments via Visa, MasterCard, JCB, and PayPal

💬 Customer Care

If you have a question about a blind box, product availability, or anything else — don’t hesitate to reach out. We’re here to make your Pop Mart experience magical!