Terms and Conditions

Welcome to Pop Mart. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Use

By using our website, you confirm that you are at least 18 years old or have parental/guardian permission. You agree not to misuse the site or engage in unauthorized activities.

2. Product Information

All descriptions, prices, and availability of blind boxes and collectibles are subject to change without notice. We strive to ensure accuracy but do not guarantee that all content is error-free.

3. Orders and Payments

We accept secure payments via Visa, MasterCard, JCB, and PayPal. All transactions are processed in USD. Pop Mart reserves the right to cancel or refuse any order at our discretion.

4. Shipping Policy

• Orders are shipped within 10–15 business days.

• Free shipping is available for orders over $50.

• We are not responsible for delays due to customs or courier issues.

5. Returns and Exchanges

Please refer to our Return & Exchange Policy for details. We do not accept returns on opened blind boxes unless they are defective or damaged upon arrival.

6. Intellectual Property

All content on this site — including images, product designs, logos, and text — is owned by or licensed to Pop Mart and may not be used without permission.

7. Privacy

Your personal information is handled securely and in accordance with our Privacy Policy.

8. Limitation of Liability

Pop Mart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website.

📩 Questions?

If you have any concerns regarding these terms, please contact us at:
[email protected]